Privacy Policy
This Privacy Policy explains how personal data is collected, processed, and protected when using the websitewww.tripmyfrancebiketours.com.
1. Data controller
Trip My France Bike Tours
131 rue des Hêtres
69400 ARNAS – France
Email : contact@tripmyfrance.com
2. Data collected
Personal data collected through this website may come from:
- Contact forms
- Quote requests
- Newsletter subscriptions
The types of data that may be collected include:
first and last name, email address, phone number, message content, information related to your travel request.
3. Purpose of processing
Personal data is collected in order to:
- Respond to inquiries submitted through forms
- Prepare and send travel proposals or quotes
- Send newsletters, updates, or relevant information
- Manage and follow up on client relationships
4. Legal basis
Data processing is based on:
- Your consent (newsletter subscriptions and contact forms)
- Pre-contractual measures (quote requests and travel inquiries)
5. Data recipients
Personal data is intended exclusively for:
- Authorized staff members of Trip My France
- Technical service providers necessary for website operation (hosting providers, email services, etc.)
Personal data is never sold to third parties.
6. Data retention
- Contact form data: retained for 3 years after the last contact
- Newsletter data: retained until you unsubscribe
- Quote-related data: retained for the legally required period applicable to commercial documents
7. Your rights
In accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws, you have the following rights:
- right of access
- right to rectification
- right to object
- right to erasure
- right to data portability
- right to restriction of processing
- right to define instructions regarding your data after your death
To exercise your rights, you may contact us at:
contact@tripmyfrance.com
You may also write to us at the postal address listed above, providing proof of identity if required.
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL):
www.cnil.fr – 3 place Fontenoy, TSA 80715, 75334 Paris Cedex 07.
8. Cookies
Cookie management is handled through the Complianz solution.
For more information, please refer to our dedicated Cookie Policy.
9. Data security
Trip My France Bike Tours implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact
If you have any questions regarding this Privacy Policy, please contact:
contact@tripmyfrance.com